Warning about Scam (Phishing) Emails

Recently, a phishing scam at SUNY at Buffalo tricked a number of students into revealing financial information and diverting tuition refunds to unknown persons. While we are not currently aware of a similar attempt at Genesee, you do need to pay attention to all email that come to your inbox. To that end, there are a number of good practices you should follow.

When in Doubt, Don’t

Don’t just click on a link or give out personal information until you look twice at the link and/or the site URL. If it looks at all odd, don’t use the link in your email. Instead manually type the URL and see if you end up in the same place. Manually typing the URL is the best way to verify a website or link. If you don’t end up in the same place, the message may have been an attempt to steal your information.

Use Complex Passwords and Update Regularly

You will be reminded to update your Genesee password every 6 months – that’s to help protect you!

To update your GCC password –

  • Go to the college web site, then to Genesis.
  • Look for the link to “Update an Existing Password”.
  • Do the SIGN IN option and update your password.
  • Set up the Security questions so you can reset your password on your own! (REMEMBER to update all of the passwords in your mobile devices.)


Forward any message you might be suspicious of to helpdesk@genesee.edu and we’ll be glad to take a look at it for you.

If you have other questions, please feel free to email the helpdesk@genesee.edu.



Disney College Program Information Session

Disney College Program Information Session
Tuesday, January 30th
G200, Student Success Center, Batavia Campus

Learn about the PAID internship through the Disney College Program. This session will cover essential information on how to apply, when to apply, tips for interviewing, and more.

ATTEND VIRTUALLY: Use Blackboard Collaborate!


Use the following link to join our session from your mobile phone or computer: https://us.bbcollab.com/guest/590db3055eb843a39b4d9798fe2c1ccb

Supported by: Phi Theta Kappa
Register through: Purple Briefcase (click image on top of page for PB login)

Emergency Messaging Information

Public Safety pleased to announce a new tool for emergency messaging.  With the assistance of the IT department and a grant from SUNY, we are using a software program called “ALERTUS.”  This program will allow the college to send an emergency messaging message to all networked computers simultaneously (in Batavia and at campus centers).  The program works in conjunction with GC3.  If we were to launch an Alertus emergency message, your screen would show something like this:

Alertus Screen

Public Safety can update information as an event unfolds.  We also want users to know you will NOT lose any unsaved work on your computer should a GCC Alertus message show up on your screen.  In the near future, we will be running an Alertus test.  We notify you of the test date prior to sending our message.

 Questions about Alterus can be directed to Steven Wise, Director of Campus Safety at spwise@genesee.edu


Organizing your Blackboard Course Listing

If you’ve been around for more than a semester, your course list in Blackboard can be quite annoying. An alphabetical listing of courses from multiple semesters doesn’t make it easy to find this semester’s courses.

Fortunately, there’s a way to manage that. I’ve put the documentation on our help desk web site here: http://hd.genesee.edu/organizing-your-course-listing/ 

The best part is being able to take older semesters off of the page, so that only the current semester is showing!

You can’t break anything! Go ahead and try it!

Contribute to the 2018-2023 GCC Strategic Plan

As you may know, we are wrapping up the information-gathering portion of our work on the 2018-2013 Strategic Plan and we could use a bit more student feedback.

All students are urged to contribute!


If you have any questions please contact us.

Best wishes for the new semester and the new year!

Tim Tomczak (tptomczak@genesee.edu) and Craig Lamb (crlamb@genesee.edu)
Strategic Plan Steering Committee Co-Chairs

Spring 2018 RCC Fitness Center Hours

Monday, Wednesday, Friday

  • 8am – 10am
  • 11:15am – 1:15pm
  • 2:30pm – 9pm

Tuesday & Thursday

  • 12:30pm – 5pm***
  • 6pm – 9pm

Saturday & Sunday

  • 12pm – 4pm


Spring 2018 RCC Arena Walking/Running Hours

  • (Track Usage Only)
  • Monday, Wednesday, Friday
  • 12:30pm – 2pm

***Though the RCC Fitness Center will be closed from 5pm-6pm to students on Tuesdays and Thursdays, Faculty/Staff will be permitted to stay and work out during this hour if they so choose***

Hours are subject to change. Please watch for postings in the Fitness Center or in other locations.

Emergency Closing Procedures

Welcome back for the Spring 2018 semester.    Campus Safety would like to take this opportunity to remind students of the procedure to follow in the event classes are cancelled/delayed or the College needs to be closed or to delay opening.   If circumstances permit, decisions about cancelling classes/closing the College are made by 6:00am for daytime classes and by 4:00pm for evening classes.  Information about the closing are reported to the College’s designated radio and TV stations listed at: https://www.genesee.edu/home/u/closing/emergency-closing-info/

Students should utilize the following sources to obtain information about the status of College operations during inclement weather or possible emergency situations:

  • Check one of the designated radio or television stations
  • The Genesee Website – http://www.genesee.edu/gcc/closing/
  • The Genesee Switchboard Message – (585) 343-0055
  • Check your GC3 account

Because of differing weather circumstances at each of the Campus Centers, each Associate Dean may make separate determinations about officially closing each Campus Center.

If the College delays the start of classes:

Classes for the day will not begin until after the designated time as determined by the College and made public utilizing one of the above media sources.

If College is closed:

The College will be fully closed only in the event of natural disasters, travel bans, severe weather conditions, prolonged loss of power, and serious and widespread threats to the well-being of the students.  In the event that the College, or any of its campus locations is officially closed, classes are then considered officially cancelled for the day and students should not attend class for that day.

If you have any questions concerning the above information, please feel free to stop by the Campus Safety Office or call us at 585-345-6500.

Students! Need a GCC ID?

If you do, here are some things to know:

  • You MUST already be registered for Spring classes
  • You MUST bring your GCC ID number (aka your 800#)and a form of photo ID (driver’s license, current high school ID, passport, etc.)

Come to the Student Activities Office on the Batavia Campus to get an ID printed.

SA is open 8:30 am to 4:30 pm this week (1/8-1/12). The office is closed this weekend, as well as for the MLK holiday on Monday. The office re-opens on Tuesday, January 15 at 8:30 am.

Taking classes at a campus center? Talk to the staff there to get your picture taken and they will help you get an ID card!

Password Expiration Notices — coming to your GCC Email!

About a week before your password is scheduled to expire, you will get a notice similar to this. And this notice applies to faculty, staff, *and* students!


Dear [your name]

Your password will expire on [date and time]. So, please change your NetID password as soon as possible.

To reset an existing password go to this site and SIGN IN — use your existing username and password: https://pwreset.genesee.edu

Once you’ve signed in you can reset your password. Also, click the “Enrollment” tab at the top to set up security questions in the event you have problems with your password.

IMPORTANT – if you have your mail set up on a mobile device (i.e. your phone) you need to remember to immediately update that password so you do not get locked out of your account.

Thank you.
Genesee Community College Computer Services


This is a legitimate email. If you’re not convinced and you don’t want to click on a link in an email (yes, that’s an understandable reaction), you can type in “pwreset.genesee.edu” in any browser and it will take you to the Password Reset site.

Then do the SIGN IN to be able to update your password, and you’ll be set for another 6 months!

If you still have questions, feel free to send those to helpdesk@genesee.edu and we’ll be glad to discuss it with you!