Password Expiration Notices — coming to your GCC Email!

About a week before your password is scheduled to expire, you will get a notice similar to this. And this notice applies to faculty, staff, *and* students!

~*~*~*~*~*~*~

Dear [your name]

Your password will expire on [date and time]. So, please change your NetID password as soon as possible.

To reset an existing password go to this site and SIGN IN — use your existing username and password: https://pwreset.genesee.edu

Once you’ve signed in you can reset your password. Also, click the “Enrollment” tab at the top to set up security questions in the event you have problems with your password.

IMPORTANT – if you have your mail set up on a mobile device (i.e. your phone) you need to remember to immediately update that password so you do not get locked out of your account.

Thank you.
Genesee Community College Computer Services

~*~*~*~*~*~*~

This is a legitimate email. If you’re not convinced and you don’t want to click on a link in an email (yes, that’s an understandable reaction), you can type in “pwreset.genesee.edu” in any browser and it will take you to the Password Reset site.

Then do the SIGN IN¬†to be able to update your password, and you’ll be set for another 6 months!

If you still have questions, feel free to send those to helpdesk@genesee.edu and we’ll be glad to discuss it with you!

Blackboard Maintenance Schedule

BlackboardlogoAs of January 17, these are the known maintenance dates for Blackboard. During this time, no one will have access to Blackboard.

  • Monday, February 20, from 7 AM to 7 PM. This is the President’s Day holiday.
  • Wednesday mornings from 4 AM to 7AM; reserved to be used without advance notice.

President’s Day

The work performed on President’s Day will be all day and if you gain access to Blackboard during the day, you may be cut off without notice.

Faculty have been informed of this work; if there are assignments or other work due that day (or the next), be aware of the scheduled down time.

Additionally, the Library, the web site and email will not be available.

The college is working on a system to allow for Blackboard access when other on-campus maintenance is going on, but, well, we need maintenance time to install some of it. Hopefully, this is the last or next-to-last time that Blackboard is offline because of on-campus system maintenance.

Wednesday mornings

If you were not aware, Genesee’s Blackboard is hosted at Open SUNY. So we’re “in the cloud” as you would say.

As a result, we don’t always get to say when their Blackboard maintenance will happen. They Open SUNY folk reserve Wednesday early mornings for ‘routine’ work, although they are very polite and try to warn us. But there may be the occasional re-boot or minor work performed during that time.

When Open SUNY will be performing major system work (i.e. work that will take the system offline for more than an hour), they do give at least a week’s notice¬†*and* post a notice inside the Blackboard system.

So it’s worth your while to watch for those system notices. I’ll also post notices here, as we learn about them.

If/when other dates are scheduled during the Spring 2017 semester, I’ll post that here, also!

Have a great semester!