About a week before your password is scheduled to expire, you will get a notice similar to this. And this notice applies to faculty, staff, *and* students!
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Dear [your name]
Your password will expire on [date and time]. So, please change your NetID password as soon as possible.
To reset an existing password go to this site and SIGN IN — use your existing username and password: https://pwreset.genesee.edu
Once you’ve signed in you can reset your password. Also, click the “Enrollment” tab at the top to set up security questions in the event you have problems with your password.
IMPORTANT – if you have your mail set up on a mobile device (i.e. your phone) you need to remember to immediately update that password so you do not get locked out of your account.
Thank you.
Genesee Community College Computer Services
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This is a legitimate email. If you’re not convinced and you don’t want to click on a link in an email (yes, that’s an understandable reaction), you can type in “pwreset.genesee.edu” in any browser and it will take you to the Password Reset site.
Then do the SIGN IN to be able to update your password, and you’ll be set for another 6 months!
If you still have questions, feel free to send those to helpdesk@genesee.edu and we’ll be glad to discuss it with you!
