The help desk web site, found at http://hd.genesee.edu has a new look and layout.
The updated site is a WordPress site, which allows for easier updating, cleaner look and accurate search functionality.
The Help Desk web site host information on a wide variety of technical topics including email, network accounts, Blackboard, mobile devices, Banner and other subjects. There is a new Help Desk form for reporting problems to the help desk, as well as a new suggestion box form.
If there are topics that should be on the help desk that are not, we encourage you to use the suggestion box form so we can make sure the help desk site meets everyone’s needs.
The new headers were provided by the Marketing Communications department.